Groundskeeper - Sterling Nashville West

RangeWater Real Estate•Nashville, TN

1d•Onsite

About The Position

The Groundskeeper at RangeWater is responsible for maintaining the exterior appearance of the community, including grounds, amenities, and overall curb appeal. This role involves performing tasks to keep the property neat and free of litter, completing minor repairs as directed by the Service Manager, and ensuring common areas and vacant apartments are clean. The Groundskeeper also distributes notices to residents, reports hazards, and demonstrates customer service skills by interacting respectfully with residents and addressing maintenance complaints. Compliance with safety and risk-management policies, including attending safety meetings and completing required training, is also a key aspect of the role. RangeWater emphasizes a people-focused culture with core values like collaboration, integrity, service, results-driven, experience-centric, and innovation, aiming to create fulfilling experiences in multi-family and build-to-rent communities.

Requirements

Must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.
Works inside and outside of apartment buildings and all areas of the property including amenities.
Have frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Ability to work in a stressful environment and work peacefully with co-workers and residents.
High School Diploma or GED Equivalent.
Rudimentary knowledge and ability to access company software and perform standard repetitive tasks.
Current Valid Driver's License.

Nice To Haves

Property Management and Customer Service background sufficient to manage the day-to-day grounds operation of an apartment community.

Responsibilities

Inspects the community throughout the day to remove litter, debris, and pet droppings.
Ensures all common areas, office space, and amenities are neat and free of litter inside and outside at all times.
Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster/storage area as applicable, and cleans and maintains dumpster/storage areas.
Completes service requests as assigned.
Distributes notices and communications to residents as necessary.
Informs supervisor of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.
Demonstrates customer service skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services, engaging with residents face-to-face.
Complies with RangeWater Residential’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
Other duties as assigned.