Grounds Service Supervisor

McKibbon Hospitality • Clearwater, FL

1d

About The Position

As a key member of the leadership team, the Grounds Service Supervisor is accountable for the Beach, pool, and parking areas. While the focus is to guide the operation of the Beach experience, you also serve as the lead supervisor during the day. The Grounds Service Supervisor is committed to guest satisfaction and providing a great experience for all guests.

Requirements

• Previous customer service experience
• A high school diploma or equivalent vocational training certificate
• Ability to stand for up to 8 hours at a time
• Scheduling flexibility
• The ability to lift and move up to 30 lbs. regularly
• The ability to maintain a professional demeanor at all times.
• The ability to withstand working in a beach environment
• The ability work in all types of weather environments

Nice To Haves

• The ability to work independently
• Multi-tasking skills
• Strong verbal and written communication skills
• The ability to anticipate guests’ needs and respond promptly to all guests – no matter the time constraints
• Maintaining positive guest relations at all times
• Providing excellent customer service

Responsibilities

• Assisting with the overall performance of the property’s beach, pool and parking areas, including guest satisfaction, Beach cleanliness and upkeep.
• Supervise the daily operations of the beach staff and parking attendants including the supervision of collecting fees, daily set up, and daily consistent upkeep.
• Responsible for the daily scheduling of attendants while staying in budgeted goals- to include covering shifts in the event of call offs/rain days.
• Assist with the implementation of beach programs to enhance the experience and provide leisure enjoyment for the guests.
• Inspect and ensure that safety and security standards are being maintained.
• Support guest experience and satisfaction in all beach operations ensuring problem resolution.
• Ensure all equipment is in proper working order and fully stocked.

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Pet Insurance
• Short and long-term disability
• Paid time off and holidays
• Tuition assistance
• Competitive Compensation with incentives (incentives vary by position)
• 401K Savings Plan with 50% matching funds
• Associate referral program
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)
• Fundraising matching funds program
• Team volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts
• Any state specific holiday, vacation or benefit requirements will apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED