Grounds Maintenance Account Manager

Green View • Mahomet, IL

2d • $60,000 - $70,000

About The Position

As a Grounds Maintenance Account Manager, you’ll own a book of business and the outcomes behind it: budgeting, sales, job management, quality, and retention across mowing, bed maintenance, enhancements, irrigation, turf, and plant healthcare.

Requirements

• 3+ years in landscape maintenance account management or operations with direct client ownership
• Proven track record selling/renewing maintenance services and generating enhancement upsells
• Hands-on credibility across maintenance services; comfortable on site and in the field
• Route/schedule planning experience with shifting priorities and weather constraints
• Strong communication with customers and crews; steady under pressure
• Ability to manage to KPIs (hours vs. estimate, GM, quality, safety) and take data-driven action
• Experience with Aspire (or similar) and basic Excel; BambooHR familiarity is a plus
• Valid driver’s license; insurable driving record; available for seasonal peaks and snow operations

Responsibilities

• Set yearly budgets: collaborate with the Division Director to set ambitious but attainable goals, based on historical data and a strategic approach to growth.
• Be part of the community: actively represent Green View through involvement in non-profits and community organizations that are aligned with Green View’s core values, where you’ll build and maintain lasting relationships with community leaders, trade partners and potential future customers.
• Drive sales: prospect, qualify, estimate, and close maintenance contracts and seasonal add-ons; renew recurring contracts each year; generate enhancement upsells from site walks; take part in ongoing sales and communication training to further develop your skills
• Lead operations: plan weekly schedules and optimize routes, align labor and materials, and make field adjustments to hit deadlines and quality standards.
• Support clients: serve as primary contact; conduct site walks; present proposals; resolve issues quickly; ensure payments are promptly collected; protect margin and relationships.
• Develop teams: coach crew leaders; set expectations; lead weekly team meetings; run quality audits and tailgate talks; reinforce safety and workmanship.
• Manage to numbers: track on-site %, hours vs. estimated, callbacks, incidents, and gross margin; take corrective action when indicators slip.
• Coordinate resources: partner with Inventory/Shop on materials and equipment readiness; align with Office/Admin on invoicing accuracy.
• Winter operations: plan and execute snow program (routes, callouts, vendor coordination) for your accounts.

Benefits

• Mileage reimbursement
• 401(k) with company match
• Major medical, dental, vision, term life, long-term disability, and pet insurance options
• HSA (Health Savings Account)
• Paid holidays and PTO
• Company clothing
• Education reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees