Grounds & Facilities Specialist

Santa's Village Inc•Jefferson, NH

1d•Onsite

About The Position

Being part of the team at Santa’s Village means being part of something that truly matters. Every day, you help create moments of Pure Joy for families who travel from near and far, creating memories they will carry with them for years to come. This role is about more than completing tasks. It is about the experience you help create and how you show up for both our guests and your team. We are a family owned and operated park, and we work in a Family Style way, supporting one another and stepping in when needed to make each day a great one. There is no one way to be part of our team. What matters most is how you care for others and the effort you bring to your work. Purpose The Grounds & Facilities Specialist is responsible for the hands-on maintenance and care of park grounds, landscaping, and facilities to ensure a safe, clean, and welcoming environment for guests and staff. This role performs a variety of maintenance, landscaping, and operational tasks across the park and works closely with leadership and other departments to maintain the high standards of both Santa’s Village and the Lantern Resort & Campground.

Requirements

2-4 years of experience in grounds maintenance, landscaping, facilities maintenance, or a related field
High school diploma or GED required
Valid Driver’s License required
Successful completion of a DOT physical required
Experience operating landscaping and maintenance equipment safely
Basic knowledge of landscaping practices, plant care, and general maintenance techniques.
Ability to operate landscaping and maintenance equipment safely.
Strong attention to detail and ability to work independently or as part of a team.
Ability to work outdoors in varying weather conditions.
Positive attitude and commitment to guest service.

Nice To Haves

Vocational training in landscaping, horticulture, or related field preferred

Responsibilities

Maintain cleanliness, safety, and overall upkeep across all park areas including restrooms, common areas, attractions, and operational spaces
Perform routine and preventative maintenance; respond promptly to maintenance requests and troubleshoot basic electrical, plumbing, and mechanical systems
Conduct regular inspections of park facilities, equipment, and systems to identify issues and ensure safe, reliable operation
Assist with minor repairs and general maintenance tasks throughout the park
Maintain landscaped areas including plant care, watering, planting, greenhouse support, and composting operations
Operate and maintain landscaping and maintenance equipment such as mowers and weed whackers
Maintain tools, equipment, and work areas in a safe, clean, and orderly condition
Support special events and operational needs including set-up and breakdown
Assist with seasonal park preparation and other operational needs as assigned
Assist with care and upkeep of park animals, including reindeer
Work collaboratively with maintenance, landscaping, and operations teams
Support, guide, and help supervise seasonal team members
Foster a positive, safe, and team-oriented work environment
Monitor supply levels and assist with inventory management
Track maintenance tasks and completed work
Identify and report safety hazards or maintenance concerns
Interact with guests in a friendly, courteous, and helpful manner
Provide assistance and support a welcoming, family-style atmosphere
Maintain a positive attitude and professional demeanor