Ground Services Training and Standards

Kalitta Air, LLC-posted about 1 month ago
Full-time • Mid Level
Onsite • Ypsilanti Charter Township, MI
11-50 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Ground Services Trainer is responsible for supervising and training the Ground Services Coordinators, Supervisors, Customer Service Coordinator, Claims Analyst, De-icing Specialist, the DOT Coordinator, and Kalitta Air warehouse agents at the direction of the Manager of Ground Services. They will also provide other support for the department as required.

  • Developing, executing, and maintaining a training program for the Ground Services Coordinators, Supervisors, Customer Service Coordinator, Claims Analyst, De-icing Specialist, and DOT Coordinator; maintaining training records, and performing quality assurance audits to evaluate effectiveness of training and determining where the training program may be enhanced.
  • Maintaining a Handbook for Ground Services Coordinator, Supervisor, Customer Service Coordinator, Claims Analyst, De-Icing Specialist, and DOT Coordinator positions.
  • Assisting the Manager of Ground Services in maintaining ULD databases/systems, KAMIS, Astro and establishing instructions for easy use by Ground Services.
  • Assisting the Manager of Ground Services and DOT Coordinator in working with the Department of Transportation to keep all information flow to the US Government accurate and delivered in a timely manner.
  • Assisting the Manager of Ground Services in other duties as assigned as duties may change.
  • Traveling to out stations for recurrent training in regards to the ULD system
  • Traveling to out stations to perform service/procedure audits
  • Cover for Supervisor sick calls and vacation days
  • Work any aspects of the desk in case of work overflow
  • High school graduate; some college and/or technical school desirable.
  • Must have excellent professional knowledge of world geography and flight operations.
  • Experience in a logistics is preferred.
  • Attention to detail, analytical thinking, multi-tasking and stress management skills required.
  • Must have ability to work well with others in a supervisory capacity.
  • Must have extensive experience as a Ground Services Coordinator or equivalent.
  • Ability to read, write and understand spoken and written English.
  • Ability to write routine reports and correspondence.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to convert between different units of measure.
  • Ability to compute rate, ratio, and percentage.
  • Supervisory experience desirable, but not required.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service