Job Title: Supervisor, Ground Services Department: Ground Services Reports To: Manager, Ground Services Work Schedule: 12 hours, 4 on 4 off (various schedules, starting 6pm-6am) ESSENTIAL DUTIES AND RESPONSIBILITIES: Duties and responsibilities include, but are not limited to: 1. Implements, and maintains all department policies and procedures to ensure that all cargo operations are safe, efficient, and in compliance with all applicable Company and government regulations; 2. Establishes the framework for reviews and conducts periodic reviews of staffing, facilities, equipment, and budgetary requirements needed to accomplish the department’s mission; 3. Ensures the proper training, evaluation, and skills maintenance of department personnel; 4. Supervises the production and provision of all department training aids, directives, reports, forms, relevant manuals, and other support materials required for training and day-to-day operations; 5. Maintains oversight of the Ground Operations Desk in conjunction with the Manager & Assistant Manager of Ground Operations 6. Coordinates with, assists, and advises customers and vendors concerning the proper preparation of cargo, cargo documentation, and load planning; and 7. Performs other duties as assigned by senior management. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Loadmaster qualification also a necessary skill, with line experience. The requirements listed above are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High school graduate; some college and/or technical school desirable. Must have a working knowledge of world geography as well as knowledge of air cargo / ground operations. Previous ULD tracking or logistics experience preferred.