Ground Service Rep IFP
About The Position
About Sun Country Airlines We’re not your average airline. We’re agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places. Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Ground Service Representative you’ll enjoy these benefits and more : Comprehensive benefit package including dental and vision PPO and high-deductible health plans Health savings accounts (HSA and FSA) Dependent Care Starting day one free standby and discounted travel privileges for employees, family, & friends 401(k) match Paid Time Off Paid holidays Life and AD&D Insurance Employee Assistance Program including counseling for employees and their family Fitness incentive and Stop Smoking Support Ground Service Representative Overview: Sun Country Airlines is seeking a Ground Service Representative to monitor ground operations for flights that operate in locations without SCA supervision. They ensure servicing meets regulatory requirements, SCA policy and procedures and IOSA Standards.
Requirements
- Must have 2 years airline customer service experience
- Ground Security Coordinator (GSC) Certification
- Ability to work a flexible schedule
- Ability to communicate effectively with customers, vendors, crew etc.
- Pass all federally mandated drug and criminal history mandated requirements
- Must be 21+ years old
- 100% travel
Nice To Haves
- 4 Year College Degree
Responsibilities
- Manage trip planning
- Vendor Training Rosters
- Flight Manifests
- Station Profile
- Ensure ground operations are in accordance with SCA policy/procedures
- Aircraft handling (marshalling, parking, unload/loading, water and lavatory service, pushback) per Aircraft Service Manual
- Passenger Service (check-in, boarding, departures, and arrivals) per Stations Operations Manual
- Execute fueling per Fueling Service Manual
- Execute deicing per Ground Deicing/Anti-icing Manual
- Follow security procedures per AOSSP
- Maintain current and accessible training records
- Ensure governmental requirements are met
- Monitor minimum crew requirements
- Monitor Carry-on Baggage
- Assign Exit seating
- Load handling
- Facilitate on-time departure
- Support crew
- Report flight close
Benefits
- Comprehensive benefit package including dental and vision PPO and high-deductible health plans
- Health savings accounts (HSA and FSA)
- Dependent Care
- Starting day one free standby and discounted travel privileges for employees, family, & friends
- 401(k) match
- Paid Time Off
- Paid holidays
- Life and AD&D Insurance
- Employee Assistance Program including counseling for employees and their family
- Fitness incentive and Stop Smoking Support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
