Ground Operations Supervisor

Allegiant • Sanford, FL

237d • $45,000 - $60,000

About The Position

The Ground Operations Supervisor is responsible for managing and coordinating ground operations activities to ensure the smooth and timely departure and arrival of aircraft. This role involves supervising ground handling personnel, implementing safety procedures and promoting a positive safety culture, and maintaining efficient communication with various stakeholders.

Requirements

• Combination of Education and Experience will be considered.
• Must be authorized to work in the US as defined by the Immigration Act of 1986.
• Must pass a Criminal Background Check.
• Education: High School Diploma/GED.
• Years of Experience: Minimum one (1) year of airline operations experience.
• Valid/Unexpired Driver's License: Yes.
• Must be able to obtain and retain Ground Security Coordinator qualification.
• Ability to read and write English.
• Must be at least 18 years of age and possess a valid driver's license.
• Able to attend and pass required and recurrent training.
• Must be willing to work a flexible schedule including nights, weekends and holidays.

Nice To Haves

• Strong computer skills and high level of proficiency in Microsoft Office software.
• Extensive problem-solving skills.

Responsibilities

• Responsible for monitoring the daily operation to ensure proper staffing and resources are available to the front line agents.
• Ensure and maintain safety compliance of aircraft, facility and employee working environments.
• Work closely with manager to ensure complete and timely fulfillment of all operational responsibilities.
• Participate in investigations regarding ramp incidents and accidents, analyzing root causes and recommending preventive measures.
• Implement quality control measures to ensure that all ground operations meet or exceed air carrier and airport standards.
• Provide oversight and supervision during irregular operations.
• Ensure all Team Members are consistently informed of performance metrics in all areas using available company data.
• Analyze and evaluate work methods for areas of operation and related areas, to make recommendations or changes to improve the station operation.
• Coordinate work schedules and assignments to ensure adequate coverage.
• Ensure station is equipped with all tools and resources to support a safe and efficient operation.
• Provide guidance, training, and support to ensure the team's performance meets safety and operational standards.
• Mediate and resolve conflicts among Team Members or with other departments.
• Conduct pre-shift briefings with Team Members to communicate important information, such as schedule changes, safety updates, and specific operational requirements for the day.
• Provide clear instructions and expectations to ensure all Team Members are on the same page.
• Oversee time and attendance for hourly Team Members.
• Provide feedback and evaluations of Team Members with emphasis on promoting results and performance excellence.
• Administer corrective action as required.
• Promote teamwork within the work group.
• Recognize and celebrate Team Member achievements.
• Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate.
• Model Allegiant's customer service standards in personal actions and when providing leadership direction.
• Other duties as assigned.

Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Tuition Reimbursement
• Flight Benefits
• Paid vacation, holidays, and sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED