Ground Network Operations Agent - Night Shift

Expeditors•Carteret, NJ

4h•$46,000 - $50,000

About The Position

Ground Network Operations Agents support the execution of the GNS by managing nightly truck operations and managing the GNS shipments through the network.

Requirements

2+ years transportation, local PU/D, distribution, or related logistics experience preferred.
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Strong facilitation and problem resolution
Strong organizational skills, ability to juggle multiple priorities effectively.
Attention to detail and an ability to follow through with tasks.
Drive for continuous improvements. Assist management in highlighting value of the relationship to the service provider as well as our branch.

Responsibilities

Create operating records for scheduled and ad hoc truck routes in Expeditors’ systems.
Coordinate the recovery of cargo from CFS facilities or 3rd party locations for induction into the Ground Network.
Prepare paperwork for the transfer of freight within the network including load manifests and bills of lading.
Manage system updates.
Receive and inspect network inbound and transfer freight as needed.
Identify potential operational delays and capacity constraints in the ground network.
Assist in enacting contingencies to expand ad hoc capacity as needed, and arranging reroutes and additional trucks as necessary.
Record system delays and perform root analysis as necessary.
Support documentation as needed, including processing consolidations in e.tms Export and Import and monitoring work flows.
Ensure service provider equipment is in place at regional branches to facilitate operations.
Perform service provider reviews and update CRM as necessary.