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The Ground Experience Representative at XO, part of Vista Global, plays a crucial role in providing exceptional customer service to clients at the Fixed Base Operator (FBO). This part-time position involves ensuring that all catering is delivered according to specifications, greeting clients, coordinating ground transportation, and assisting crew members with various service-related tasks. The representative must be self-motivated, able to multitask, and exhibit grace under pressure while delivering white-glove service to members.