Grooming Salon Leader

Tractor Supply•Vidalia, LA

44d•Onsite

About The Position

This position is responsible for leading the operations of the grooming salon, achieving targeted goals and driving results to grow the business. This includes overseeing daily operations of the salon, training and coaching staff, and providing exceptional customer service to all pet parents and their dogs. As a Salon Leader, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:

Requirements

2+ years of experience required
High School Diploma is required
Any suitable combination of education and experience will be considered.

Nice To Haves

Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products such as perfumed shampoo and soaps
Communicate effectively with Associates and customers
Display compassion with animals and treat them accordingly
Exhibit attention to detail
Read, write and count to accurately complete all documentation
Problem solving skills
Basic computer skills
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Responsibilities

Maintain regular and predictable attendance.
Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
Take the initiative to support selling initiatives (TEAM):
Manage the day to day operations of the Groom Shop; including scheduling, safety checklists, and salon audits
Assist in hiring and onboarding all new Groomers and Groom Technicians. This includes ensuring timely completion of all training requirements, mentoring where needed throughout training and evaluating potential and current employee grooming skills
Partner with Store Manager daily/weekly; filter communication to salon and manage business to plan
Drive salon growth - calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, attending community events, holding in-store events, working with rescue groups and more
Lead salon team members by driving professional development, coaching for improvement and reviewing performance key metrics
Provide professional grooming services for dogs using the knowledge of canine characteristics and grooming styles and techniques
Safe Pet Handling
Demonstrating Professionalism
Equipment Handling and Maintenance
Ensures the safety and well-being of animals
Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners.
Practice Safety and Sanitization protocols
Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients.
Maintains records of all pet clients to include services provided and vaccination records.
Operate computer as needed.
Recovery of store, if needed.
Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
Complete all documentation associated with any of the above job duties
Enforce and follow all salon policies and procedures.
May also be required to perform other duties as assigned.

Benefits

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.
Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

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