Grooming Salon Leader, Petsens

Tractor Supply • Starkville, MS

119d

About The Position

This position is responsible for leading the operations of the grooming salon, achieving targeted goals and driving results to grow the business. This includes overseeing daily operations of the salon, training and coaching staff, and providing exceptional customer service to all pet parents and their dogs.

Requirements

• Minimum of 2+ years experience grooming pets under the leadership of a professional groomer.
• Supervisory experience preferred.
• Must be comfortable working with dogs and cats.
• Ability to demonstrate patience and compassion for animals.
• Must provide own grooming tools or be willing to purchase required tools.
• High school diploma or equivalent required.

Nice To Haves

• Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products.
• Communicate effectively with Associates and customers.
• Display compassion with animals.
• Exhibit attention to detail.
• Problem solving skills.
• Basic computer skills.
• Strong interpersonal skills.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Support selling initiatives by engaging with customers and advising on products or services.
• Manage the day to day operations of the Groom Shop, including scheduling, safety checklists, and salon audits.
• Ensure grooming SOPs and salon cleanliness standards are adhered to at all times.
• Place monthly supply orders with the approval of the Store Manager while staying within the monthly salon budget.
• Assist in hiring and onboarding new Groomers and Groom Technicians, ensuring timely completion of training requirements.
• Communicate daily/weekly updates to salon team and Store Manager including sales performance.
• Schedule weekly meetings with Store Manager to discuss staffing, schedules, and business reviews.
• Drive salon growth through customer engagement, appointment scheduling, and community events.
• Lead salon team members by driving professional development and coaching for improvement.
• Provide professional grooming services for dogs.
• Review grooming SOPs annually with all salon team members.
• Ensure the safety and well-being of animals.
• Sanitize and maintain grooming tools and equipment.
• Maintain records of all pet clients including services provided and vaccination records.
• Complete all documentation associated with job duties.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources such as adoption and surrogacy assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED