Grooming Receptionist

Scenthound Waco, TX • TX

120d • $12

About The Position

This is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. You will answer phone calls, schedule customer appointments, greet customers and their dogs, in addition to promoting memberships and products. The position offers a competitive hourly base pay of $12 per hour plus an additional $4-$6 per hour from the salon's shared tip pool. It features a flexible schedule with no Sundays or Evenings!

Requirements

• Sales experience and confidence (membership sales are highly valued!)
• Customer service experience (retail, restaurant)
• Computer/ Technology proficiency
• A passion for dogs and dog health & wellness!
• Reliable transportation

Nice To Haves

• Goal-oriented team member
• Compassionate dog lover
• Self-motivated
• Outgoing
• Sales-oriented

Responsibilities

• Drive membership and retail sales and service add-ons through health and wellness education
• Develop membership leads by following up with potential members
• Answer phone calls, schedule appointments, manage customer profiles and records
• Manage cash drawer – responsible for daily cash handling
• Manage customer expectations; Resolve customer concerns; Retain memberships
• Keep the reception area clean and presentable

Benefits

• Direct career growth path to Management positions, like Assistant Manager or Manager
• Competitive hourly base pay, plus shared tips
• Merit-based pay increases
• Paid Vacation
• Complimentary monthly service for your pet

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level