Groomer

Petco•Sioux City, IA

1d•Onsite

About The Position

Petco is a category-defining health and wellness company dedicated to improving the lives of pets, pet parents, and Petco partners. With 29,000 team members, Petco operates over 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, including Vetco Total Care hospitals, preventive care clinics, and distribution centers. The company is driven by a purpose to do what's right for pets, people, and the planet. As a Pet Stylist at Petco, you will provide professional grooming services to customers' pets, ensuring exceptional care and attention to detail. This role offers a dynamic and rewarding environment where you can showcase your grooming skills, creativity, and passion for animals. The primary purpose of the Pet Stylist is to perform expert-level professional grooming services, including bathing, drying, brushing, haircuts, styling, nail trimming, ear cleaning, and gland cleaning. You will be responsible for prioritizing the safety, comfort, and well-being of pets, while also delivering high levels of customer satisfaction and service to pet parents. This position offers an excellent opportunity for groomers with proven technical experience to further develop their expertise and productivity.

Requirements

Successful completion of the Pet Stylist Apprentice program with Petco, or previous experience as a professional groomer and/or completion of a technical grooming training program
Latitude for independent judgement and problem solving, using grooming skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when necessary
Results-driven with commitment to productivity, performance, and ownership of role in the grooming salon
Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
Genuine passion for animals with a desire to continue a career in pet grooming
Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
High level of proficiency in breed-specific cuts, styling techniques, and grooming standards
Strong verbal and written communication skills for interactions with pet parents and grooming team members
Capable of handling pets of all sizes and temperaments with care and empathy
Available to work weekends, evenings, and holidays, as required by the Pet Care Center's grooming schedule

Nice To Haves

High-school diploma or GED preferred, though not required

Responsibilities

Perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament
Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
Educate and provide custom recommendations to pet parents on grooming maintenance and at home care practices & products to promote the overall well-being of the pet
Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains
Utilize knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensure standards are maintained in grooming salon
May need to train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader
Complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager

Benefits

Competitive base pay
Medical
Dental
Vision
401k
Paid Time Off
Petco Discounts
All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
State of the art equipment, including bathing system, kennels, tables, and dryers
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor