Groomer

Independent Pet Partners•Westchester, IL

8d•$60,000 - $100,000

About The Position

As a Groomer, you help make a difference in the lives of pets by providing customers with an upscale pet styling experience to improve the look and feel of a pet's physical appearance. Depending on the incumbent's professional grooming experience, level of role and scheduling, the following grooming services may be performed: bathing, brushing, blow drying, de-matting, cutting or trimming hair/fur, gland expression, brushing teeth, nail clipping and grinding, and other specialty services.

Requirements

Must be 18 years or older.
Minimum 6 months of professional experience in pet grooming.
Grooming tools and equipment in good working condition.
Passion for dog grooming and the well-being of pets.
Knowledgeable in breed standard grooms.
Skills in scissoring, general cleaning, nail trimming, styling, and all other pet grooming functions.
Willingness to be educated about the products and services offered.
Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
Exceptional active-listening and customer service skills.
Good time management skills.

Nice To Haves

Grooming certification preferred.

Responsibilities

Complete superior grooms (e.g., bathing, brushing, blow drying, de-matting, cutting or trimming hair/ fur, gland expression, teeth brushing, nail clipping and grinding, and other specialty services).
Provide a thorough hands-on pet check-in and check-out process for each pet and pet parent.
Use good judgment and alert pet parent of any anomalies that a dog may have.
Actively engage pet parents and pets, share product knowledge, and educate pet parents.
Authentically offer enhancements to meet our pet's and pet parent's specific needs to support the growth of the business.
Always treat all pets and pet parents with kindness, respect, and proper handling.
Positively interact with pet parents in-person, via email, text, and phone providing them with proactive communication and exceptional service.
Actively engage pet parents to continue to grow the business.
Maintain a clean, safe work environment.
Rebook with pet parents to ensure timely, holistic care to promote pet wellness.
Other duties as assigned.

Benefits

Medical, dental, and vision insurance
Health Savings Account (HSA)/ Flexible Spending Account (FSA) - medical and dependent care
$25K life insurance policy (employer paid)
Short and Long-term disability (employer paid)
Greatly discounted, employer-subsidized pet insurance
PTO (paid time off) - 2 weeks in first year, 3 weeks in second year
Paid Parental Leave and Paw-Ternity (paid Pet Adoption bonding time)
401(k) Program - employer match at a rate of 0.25% for each 1% contribution, up to 6%. Must be 21 or older.
Employee Assistance Program/ 24X7 - completely confidential
Generous discounts on goods and services
Team Member Feeder Program - eligible for two units (bags or cases of cans) of the participating vendors product/s each month
50% Commission vs. Supplemental Pay Rate