Grocery Manager

Albertsons•Fort Worth, TX

About The Position

DUTIES AND RESPONSIBILITIES Customer Service & Sales Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast and friendly service. Assist customers by making product suggestions. Engage in suggestive selling and other sales techniques via phone, intercom, and one-on-one interactions. Answer and respond to incoming calls; resolve customer complaints and report to Store Director as needed. Responsible for total store operations in the absence of the Store Director. Plan daily operations and monitor production processes for compliance and profitability. Build grocery displays, rotate stock, and discard outdated or spoiled products; ensure cleanliness of work area and department. Implement effective promotional and seasonal displays; coordinate grocery sales promotions. Ensure merchandise is correctly priced and displayed; maintain clean and organized shelves. Follow and maintain department standards and requirements. Staff Management Monitor employee productivity and evaluate overall performance. Schedule employees to ensure adequate coverage and service levels. Possess specific knowledge of duties performed by all department employees (including opening/closing, dairy, and frozen). Schedule, supervise, train, and assign duties to department employees. Train employees in store policies, sales, and record-keeping procedures. Identify and train employees with high potential for advancement. Initiate personnel actions such as interviews, transfers, promotions, and disciplinary actions. Compliance & Safety Maintain working knowledge of company policies and guidelines as outlined in the Employee Handbook. Ensure proper code dating for all products within the department. Comply with workplace safety rules and regulations. Ensure safety, cleanliness, and sanitation of work area, cooler, equipment, and display areas. Implement emergency procedures for equipment and software malfunctions. Comply with company grooming standards and dress code. Inventory & Ordering Prepare sales and inventory reports; conduct physical inventory every 6 months. Control inventory to ensure adequate product quantity, quality, and freshness; maintain inventory levels per division directives. Order grocery products and maintain inventory levels according to division guidelines. Supervise reclamation processing; maintain orderly and in-stock conditions in backroom and department areas. Control shrink and costs. Implement correct product preparation techniques. Perform receiving duties: break down loads, verify orders, inspect quality, report shortages, stock and rotate product. Adhere to product temperature and storage guidelines; follow proper packaging techniques. Operate computer software and electronic ordering devices to order product. Administrative & Reporting Process administrative paperwork and maintain accurate department records. Complete and monitor daily log sheets, sales, labor, and other required paperwork. Attend and participate in sales meetings; communicate sales goals, department performance, and opportunities to employees. Equipment & Tools Use and operate related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine. Ensure proper temperature levels for products; comply with labeling laws, federal and state regulations, and company policies. General Perform all job duties safely, accurately, and with honesty and integrity. Other necessary and required duties.

Responsibilities

Maintain customer awareness with fast and friendly service.
Assist customers by making product suggestions.
Engage in suggestive selling and other sales techniques.
Answer and respond to incoming calls; resolve customer complaints.
Responsible for total store operations in the absence of the Store Director.
Plan daily operations and monitor production processes for compliance and profitability.
Build grocery displays, rotate stock, and discard outdated or spoiled products.
Implement effective promotional and seasonal displays; coordinate grocery sales promotions.
Ensure merchandise is correctly priced and displayed; maintain clean and organized shelves.
Monitor employee productivity and evaluate overall performance.
Schedule employees to ensure adequate coverage and service levels.
Schedule, supervise, train, and assign duties to department employees.
Train employees in store policies, sales, and record-keeping procedures.
Identify and train employees with high potential for advancement.
Initiate personnel actions such as interviews, transfers, promotions, and disciplinary actions.
Maintain working knowledge of company policies and guidelines.
Ensure proper code dating for all products within the department.
Comply with workplace safety rules and regulations.
Implement emergency procedures for equipment and software malfunctions.
Comply with company grooming standards and dress code.
Prepare sales and inventory reports; conduct physical inventory every 6 months.
Control inventory to ensure adequate product quantity, quality, and freshness.
Order grocery products and maintain inventory levels according to division guidelines.
Supervise reclamation processing; maintain orderly and in-stock conditions in backroom and department areas.
Control shrink and costs.
Implement correct product preparation techniques.
Perform receiving duties: break down loads, verify orders, inspect quality, report shortages, stock and rotate product.
Adhere to product temperature and storage guidelines; follow proper packaging techniques.
Operate computer software and electronic ordering devices to order product.
Process administrative paperwork and maintain accurate department records.
Complete and monitor daily log sheets, sales, labor, and other required paperwork.
Attend and participate in sales meetings; communicate sales goals, department performance, and opportunities to employees.
Use and operate related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine.
Ensure proper temperature levels for products; comply with labeling laws, federal and state regulations, and company policies.
Perform all job duties safely, accurately, and with honesty and integrity.
Other necessary and required duties.