About The Position

H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Grocery Manager, you'll oversee Partners and day-to-day direction and coordination of a Store's Grocery Department. You'll coach on and foster the highest levels of customer service, execute merchandising programs, and monitor / be held accountable for the department's financial performance. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Requirements

  • 1+ years of experience in retail management.
  • H-E-B School of Retail Management (to be completed upon hire).
  • Completion of Store / department training (e.g., forklift / power jack).
  • Food Safety certification.
  • SRS certification.

Nice To Haves

  • Advanced interpersonal skills.
  • Advanced verbal / written communication skills.
  • Strong analytical and problem-solving skills.
  • Leadership / management skills.
  • Organization and planning skills; attention to detail.
  • Computer skills, including MS Office and H-E-B systems.
  • Ability to manage multiple priorities and shift focus between projects / tasks.
  • Ability to adapt to stressful situations, manage change, and give productive feedback.
  • Ability to delegate effectively.
  • Team-oriented.

Responsibilities

  • Spends the majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters.
  • Assists department Partners with their duties; coaches / trains, / evaluates as needed.
  • Develops / trains Partners in SORM, SORL programs and / or future department leads.
  • Holds Partners accountable for following SOPs.
  • Prepares work schedules, orders product, controls inventory, monitors department budget and payroll.
  • Completes / distributes all required reports and paperwork so accounting statements accurately reflect departmental performance.
  • Maintains contact with Partners at all levels involved in department-related processes (e.g., Warehouse, distribution, SRS Team).
  • Complies with SOPs and department / Loss Prevention procedures to minimize shrink and residual inventory.
  • Ensures in-stock conditions, and wareroom and inventory control.
  • Executes daily processes to ensure optimum use of SRS (perpetual inventory system).
  • Plans / analyzes / builds / maintains required displays based on planned display program (PDP) and displays online (DOL); maintains plan-o-gram integrity, if applicable.
  • Establishes ordering guidelines for vendor products; maintains vendor relationships.
  • Executes merchandising programs; drives sales by merchandising appropriate variety and quantity of products daily.
  • Plans / coordinates / communicates corporate and Merchandising marketing plans.
  • Manages new-item implementation effectively to maximize sales and gross profits.
  • Plans accurate product quantities on promotional and seasonal items; plans seasonal changeovers.
  • Monitors / accountable for the department's financial performance.
  • Monitors financial records and inventory levels to help maximize sales, profit, and meet metrics and budget goals.
  • Uses appropriate H-E-B systems to determine the best opportunities to drive sales.
  • Maintains the highest levels of customer service through personal example, SOP compliance, and accountability.
  • Ensures compliance with federal, state, and H-E-B regulations, policies, and standards for product / food safety and sanitation.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Food and Beverage Retailers

Education Level

No Education Listed

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