GROCERY/DEPT LEADER

Smith's Food And Drug • North Las Vegas, NV

415d

About The Position

The position involves creating an outstanding customer experience through exceptional service while ensuring a safe and clean environment that encourages customer loyalty. The role includes directing and supervising all functions, duties, and activities within the grocery department, supporting day-to-day operations, and embracing the Customer 1st strategy to promote excellent service. The candidate will also demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• High School Diploma or GED required.
• Any management experience is required.
• 1 year of grocery retail experience is desired.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.

Nice To Haves

• Experience in training and developing associates.
• Knowledge of food safety regulations and guidelines.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment for customers.
• Direct and supervise all functions, duties, and activities for the grocery department.
• Support the day-to-day functions of grocery operations.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Report all safety risks or issues, including robbery, theft, or fraud.
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
• Plan, organize, and supervise the inventory process.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Assist store management in preparing the store/department budget and profit/loss reviews.
• Monitor and control expenses for the department.
• Stay current with present, future, seasonal, and special ads.
• Implement the period promotional plan for the department.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Create and execute sales promotions in partnership with store management.
• Understand the store's layout and be able to locate products.
• Gain and maintain knowledge of products sold within the department.
• Adhere to all local, state, and federal laws, and company guidelines.
• Train and develop associates on their job performance and participate in performance appraisals.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Collaborate with associates and promote teamwork to achieve company/store goals.
• Communicate company, department, and job-specific information to associates.
• Supervise and coach direct reports in their duties and complete performance reviews.

Benefits

• Opportunities for career growth and development.
• Supportive work environment that values diversity and inclusion.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 101-250 employees