GROCERY COMBO MANAGER

PAQ INC. FOOD 4 LESS • Stockton, CA

1d • Onsite

About The Position

The Grocery Combo Manager Manages, delegates and coordinates activities of the Grocery and Front-End departments including maximizing sales while achieving labor goals, development of staff, expense control, merchandising/displays, Grocery, Frozen Food and Dairy inventory levels, and that all applicable laws, policies and procedures are followed while insuring a friendly shopping environment for our customers and positive working conditions for our employees.

Requirements

• Comprehensive understanding of grocery retail operations, including merchandising, inventory management, and sales forecasting.
• Familiarity with applicable laws and regulations regarding grocery store operations.
• Knowledge of POS systems and inventory management software.
• Understanding of customer service best practices and strategies to enhance customer engagement.
• Strong leadership and managerial skills to effectively lead a team and ensure high performance.
• Excellent verbal and written communication skills to interact with staff, customers, and vendors.
• Problem-solving skills to address and resolve operational and customer service issues promptly.
• Organizational skills to manage multiple tasks and priorities efficiently.
• Ability to develop and implement strategic plans to achieve department goals.
• Ability to analyze sales data and market trends to make informed decisions.
• Ability to work in a fast-paced environment and handle high-pressure situations.
• Ability to motivate and mentor employees to foster a collaborative and productive work environment.
• Stand and walk for extended periods, typically 8-hour shifts.
• Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
• Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products.
• Ability to handle and operate necessary equipment and tools.
• Good hand-eye coordination and manual dexterity.
• Maintain clear communication with customers and team members.
• Move quickly and efficiently to assist customers and manage workload.
• Maintain physical stamina to work in a fast-paced environment.
• Ability to work flexible hours, including some weekends and holidays, as needed.
• Indoor, climate-controlled, with adequate lighting and ventilation.
• Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.
• May be exposed to moving mechanical parts and cleaning chemicals.
• Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment.
• Constant interaction with customers and team members in a fast-paced retail environment.
• High school diploma or equivalent.
• Over five years of experience as a Relief Manager and Person in Charge is preferred.
• Supervisory experience is required.

Nice To Haves

• Previous experience in retail is an added advantage.

Responsibilities

• Makes projected weekly work plan based on projected sales; writes staffing schedules and monitors plan and makes appropriate adjustments as needed; assigns duties to employees on shift and schedules break periods; approves days off and vacation requests; makes scheduling adjustments based on business demands.
• Maintain all merchandising standards, display presentation, POS standards and monitors daily inventory levels.
• Ensure appropriate merchandise stock levels, merchandise and presentations; POS signing, and assortment in all departments; ensure selling floor is adequately stocked; monitors product quality and checks for proper rotation.
• Assigns priorities and objectives to department staff and directly assigns and supervises completion of tasks; monitors productivity of the department insuring efficiency through direct observation and review of production outputs.
• Review department/store trends and recommend and initiate changes for maximizing goals and objectives.
• Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good customer relations.
• Trouble shoots and chooses the appropriate course of action to correct equipment issues.
• Assists in training of new Team Members; coaches and motivates employees to promote a team environment.
• Oversees and completes monthly inventories in perimeter departments as well as quarterly full store inventories.
• Performs Store Director duties in their absence as assigned.
• Performs related duties as assigned.
• Makes projected weekly labor plan based on analysis from previous and projected sales; writes staffing schedules and monitors plan;
• Insures company, department policy and operating procedures are followed while ensuring compliance with applicable laws.
• Evaluates employee performance, providing coaching and motivation to employee’s success; performs internal interviews and promotes employees as needed; administers disciplinary action making recommendations for termination as needed.
• Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good customer relations.
• Provides assistance to Grocery clerk/cashiers in completing difficult sales/tasks.
• Monitors reporting of customer and/or employee accidents, insuring accurate and timely completion of paperwork.
• Verifies cashier and Grocery clerk/cashier’s drawer at the end of their shift.
• Opens and closes department according to established procedures; produce necessary reports daily.
• Administers the It’s Showtime Customer Service program and coaches, mentors and disciplines as needed to insure a pleasant shopping experience.
• Contacts appropriate vendors and monitors work performed to insure all store, including front end equipment in proper working condition.
• Makes recommendations for improving front end procedures and/or policies to the Store Director.
• Perform other duties as assigned.

Benefits

• FREE MONEY for your retirement
• Medical, Dental, and Vision Benefit Packages for as little as $20 per paycheck for yourself and $64 per paycheck for you and your family!
• health benefits
• enrollment in our ESOP after 1 year
• career advancement opportunities
• paid vacation and sick leave
• competitive wages
• tuition reimbursement
• employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED