Grocery Clerk - Union | 25 hrs/wk - AVAILABILITY REQUIRED 6AM to 12AM

Good Food Holdings CompaniesPortland, OR
1dOnsite

About The Position

Stocks, rotates and faces grocery products. Provides exceptional customer service and contributes to a positive and collaborative team environment.

Requirements

  • As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business. Must complete and maintain any required food and work safety trainings/certifications.
  • Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
  • Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
  • Demonstrates a solutions-oriented approach to problems or concerns.
  • Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
  • Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance.
  • Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
  • Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
  • Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
  • Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
  • Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
  • Basic math or computation skills required.
  • Skills to read, understand and follow through on verbal and written instructions.

Nice To Haves

  • Previous customer service, food service, retail or grocery experience preferred.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

Responsibilities

  • Prepares Grocery department for store opening and closing.
  • Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
  • Stocks, rotates and faces products with attention to product quality and expiration dates.
  • Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
  • Completes customer special orders thoroughly and provides follow-through as needed.
  • Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.
  • Maintains cleanliness, organization and rotation of all areas, products and supplies.
  • Maintains accurate pricing and signage that meet merchandising standards.
  • Handles damaged and spoiled product according to company policy.
  • Understands and complies with specific shift guidelines, tasks and responsibilities.
  • May participate in inventories and ordering.
  • Maintains awareness of current ads, promotions, holidays and events.
  • Demonstrates familiarity with products in department, with ability to continue learning.
  • Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.
  • Performs other tasks and duties as assigned.

Benefits

  • All staff have access to our Employee Assistance Program (EAP) and our 30% staff shopping discount.
  • Full-time, regular-status staff that regularly work 24 hours or more per week and have worked for 60 days are eligible for medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits.
  • Full-time, part-time, and temporary staff who have worked for 60 days and are at least 21 years of age may participate in the 401(k) program.
  • Employees begin accruing PTO on their first day of employment; the amount they accrue depends on hours worked and tenure.
  • Staff may be eligible for paid holidays, depending on schedule and tenure.
  • Additional benefits include supplemental leave pay (such as parental or bereavement), a store incentive program based on financial & operational goals, paid time for volunteering at a 501(c)3 non-profit, discounts on some forms of public transportation, adoption assistance, and up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday.
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