Kroger-posted 3 months ago
Full-time
Hebron, OH
Food and Beverage Retailers

Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with policies and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

  • Assist the Department Manager in organizing work and filling department staffing needs.
  • Train and schedule associates to provide prompt courteous service to customers.
  • Respond appropriately to customer or associate comments, complaints, requests, accidents and questions.
  • Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies.
  • Perform and direct others in pricing and displaying of merchandise.
  • Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
  • Engage and counsel associates in effective merchandising techniques and customer services.
  • Follow through on implementation of company programs and adherence to company policies and procedures.
  • Provide Department Manager with input on department budgets, goals and results.
  • Maintain equipment and facilities properly and safely.
  • Maintain floor, shelf and grocery areas clean and up to sanitary standards.
  • Demonstrate the ability and desire to promote, communicate and implement company initiatives.
  • Perform any and all duties as assigned.
  • Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
  • Willing and available to work weekends and holidays as needed.
  • Effective written and oral communication skills.
  • Ability to make intelligent decisions quickly.
  • Able to tactfully and calmly handle stressful situations.
  • Possess abilities and skills for effective production, merchandising and customer services.
  • Understanding of all key components of department operations.
  • Knowledge of applicable laws and regulations related to employment practices and OSHA compliance.
  • Qualified and able to operate power machinery and work with various job tools.
  • Grocery retail work experience and/or backup manager experience.
  • Past work record reflects dependability and integrity.
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