Grill Attendant/Cashier - Michael Patrick's

Landry's•Biloxi, MS

61d•$10 - $10

About The Position

Overview Graciously greeting guests and closing out tickets while being positive, friendly and always expressing a smile. Other responsibilities include station assignments, communicating products, changes, adjusting guest flow, balancing cash drawers, recording revenue information for the shift, and assisting team members when necessary. Ensuring guests always have an exciting and fun experience while visiting the outlet. Responsibilities Responsibilities may include completing and posting daily or weekly work assignment schedules for all scheduled team members Responsibilities may include performing an opening walk through to check table set ups, cleanliness, appearance, stocking of goods and overall ambience of the outlet (May include stocking retail items) Responsibilities include communicating any menu changes, specials or other information needed to properly assist the guests during the shift Responsibilities include professionally answering the phone, graciously greeting the guest, possibly assisting the seating of the guests and obtaining payment from the guests Responsibilities include providing the guests with outlet information or instructing / assisting guests in areas related to the food lines, retail items and all types of outlet purchases Responsibilities include communicating with the guests any information needed to ensure their satisfaction and enjoyment of the meal Responsibilities include cashing out guest tickets and the handling of cash, comps and coupons. It includes accurately counting, balancing and recording assigned cash drawer information. Responsibilities may include periodically assisting with pre-shift meetings to convey and receive information / concerns from the team members, offer refreshed ideas on service standards, and assist in any way needed to assure the team members are well informed, confident and performing with the highest standards of self-presentation, knowledge, skill and teamwork Responsibilities include cleaning and organizing the cashier stand, entrance to the restaurant and any area assigned by outlet management team Responsibilities include ensuring the safety and security of team members and guests Other duties as assigned

Requirements

A High School Diploma or GED equivalent is required.
Six months' experience in Dining Room operations beneficial.
Able to obtain state gaming licenses and Alcohol Beverage Control Card (where required).
On the job training available.
Ability to work flexible schedules, including nights, weekends and holidays is required.
Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
Excellent interpersonal, organizational and communication skills.
Display strong work ethic and teamwork.

Responsibilities

Graciously greeting guests and closing out tickets while being positive, friendly and always expressing a smile.
Station assignments
Communicating products, changes, adjusting guest flow
Balancing cash drawers
Recording revenue information for the shift
Assisting team members when necessary
Ensuring guests always have an exciting and fun experience while visiting the outlet.
Completing and posting daily or weekly work assignment schedules for all scheduled team members
Performing an opening walk through to check table set ups, cleanliness, appearance, stocking of goods and overall ambience of the outlet (May include stocking retail items)
Communicating any menu changes, specials or other information needed to properly assist the guests during the shift
Professionally answering the phone, graciously greeting the guest, possibly assisting the seating of the guests and obtaining payment from the guests
Providing the guests with outlet information or instructing / assisting guests in areas related to the food lines, retail items and all types of outlet purchases
Communicating with the guests any information needed to ensure their satisfaction and enjoyment of the meal
Cashing out guest tickets and the handling of cash, comps and coupons. It includes accurately counting, balancing and recording assigned cash drawer information.
Periodically assisting with pre-shift meetings to convey and receive information / concerns from the team members, offer refreshed ideas on service standards, and assist in any way needed to assure the team members are well informed, confident and performing with the highest standards of self-presentation, knowledge, skill and teamwork
Cleaning and organizing the cashier stand, entrance to the restaurant and any area assigned by outlet management team
Ensuring the safety and security of team members and guests
Other duties as assigned