Greeter

CLD COON RAPIDS MN LLC•Coon Rapids, MN

3h•Onsite

About The Position

Job Overview As a Front Desk/Greeter - you are the first person clients see when they arrive at the office. You are the Face of Clear Lakes Dental. You will provide exceptional customer service to all patients coming into the clinic.

Requirements

1 year of customer service experience.
Must be able to handle a fast paced environment.
Strong written and oral communication skills.
Demonstrated ability to manage complex operational matters.
Highly motivated and self starter attitude.
Energetic and engaging personality.
Enjoy working with people.
Proficient with computers (minimum 40 wpm).

Nice To Haves

Bilingual in Spanish, Somali, Oromo or Hmong a plus.

Responsibilities

Greet patients with a warm hand towel when they arrive at the dentist's office.
Assist patients in filling out required intake and medical forms.
Correctly enter in patients’ medical history and medication list (if applicable).
Scan any necessary documents and update the patient's profile.
Scan new insurance cards if necessary.
Collect payments from patients (if necessary) and update the patient’s ledger with payment.
Inform patients of payment options (if applicable).
Notify the clinical team when patients are ready.
Ensure the reception area is maintained and professional in appearance.
Prepare check-in notes for the next day to ensure a smooth check-in process for patients.
Maintains patient confidentiality.