Greeter

Breckenridge Grand Vacations•Breckenridge, CO

2d•$22 - $25•Onsite

About The Position

Join the team at Bar Down Tavern, Breckenridge’s newest slopeside hotspot located right on Peak 7 inside the Grand Lodge! As a Greeter, you’ll be the first friendly face guests see when they step in for breakfast before hitting the slopes, a laid-back lunch, après-ski drinks, or a hearty dinner with unbeatable mountain views. Your warm welcome and smooth seating coordination will set the tone for their entire experience whether they’re fueling up for adventure or unwinding after a day on the mountain. At Bar Down, we blend cozy vibes, great food, and genuine hospitality, and you’ll play a key role in keeping the energy high and the guest flow seamless. If you love a fast-paced, fun environment where every shift feels like part of the mountain lifestyle, we’d love to have you on our team! This is a seasonal position running from December 1, 2024, through April 30, 2025. The ideal candidate will thrive in a fast-paced environment and be available for the entire season.

Requirements

Friendly, outgoing personality with strong customer service skills
Ability to multitask and remain calm in a fast-paced environment
Excellent communication and interpersonal skills
Basic computer proficiency (email, reservation systems, etc.)
Ability to stand/walk for extended periods and lift to 20 lbs.
Willingness to work evenings, weekends, and holidays as needed
Must pass Colorado Responsible Alcohol Vendor Training within 30 days of hire

Nice To Haves

6+ months of experience as a host/hostess or in a front-of-house restaurant role
Familiarity with OpenTable, Resy, or similar reservation software
Bilingual skills (Spanish/English or other languages)
Knowledge of resort/upscale dining environments
Flexibility to assist with light bussing or seating adjustments
Food Handler’s Certification (or willingness to obtain)

Responsibilities

Greet guests warmly upon arrival, setting a positive tone for their dining experience.
Manage reservations, walk-ins, and seating arrangements using the restaurant’s system.
Monitor and communicate accurate wait times to guests during peak periods.
Escort guests to tables, providing menus and informing them of specials or promotions.
Accommodate special requests (e.g., highchairs, accessibility needs, large parties).
Thank guests upon departure and invite them to return.
Maintain an organized seating chart and coordinate with servers for efficient table turnover.
Balance guest flow to optimize server workloads and kitchen pacing.
Answer phone calls, take reservations, and respond to guest inquiries.
Keep the host stand, entrance, and waiting areas clean and presentable.
Resolve guest concerns promptly and professionally ("end of the line" approach).
Escalate unresolved issues to management while ensuring guest satisfaction.
Uphold company hospitality standards, policies, and safety protocols.
Follow up on guest feedback to improve service.
Communicate effectively with servers, bussers, and managers to ensure smooth operations.
Assist with light bussing or table resetting during busy periods.
Attend staff meetings and training sessions.

Benefits

Health, vision, and dental insurance plans
Company-paid life insurance coverage
Voluntary Life and Accidental Death/Dismemberment Insurance
HSA and FSA-Dependent Care Accounts
Retirement plan
Generous paid time off (PTO) and sick leave to support work-life balance
Volunteer Time Off - Paid opportunities to give back to Summit County
Bereavement leave
Biannual bonuses
Tuition Reimbursement Program
Employee Wellness programs to support physical and mental health
Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program