Greeter

RWB ThriftCherry Hill Township, NJ
19h

About The Position

As a Greeter at RWB Thrift, you will play a vital role in creating a welcoming atmosphere for customers while also contributing to loss prevention efforts. Your primary responsibilities will include greeting and assisting customers as they enter the store, maintaining awareness of activities on the sales floor, and demonstrating best practices for loss prevention. You will ensure that customers follow store policies, such as leaving large bags or backpacks at the counter, and provide exceptional customer service to enhance the shopping experience. Your excellent people skills and awareness of loss prevention strategies will be crucial in maintaining a secure and enjoyable environment for all.

Requirements

  • High school diploma or GED preferred
  • Strong interpersonal and communication skills with the ability to create a welcoming atmosphere
  • Previous experience in customer service or a retail environment is preferred
  • Awareness of loss prevention best practices
  • Ability to remain vigilant and maintain attention to detail in a fast-paced environment
  • Basic understanding of store policies and procedures
  • Ability to stand for extended periods and move around the store as needed
  • Ability to handle stressful situations calmly and effectively
  • High school diploma or GED preferred

Nice To Haves

  • Previous experience in customer service or a retail environment is preferred

Responsibilities

  • Greet and welcome customers as they enter the store, providing a friendly and positive first impression
  • Maintain awareness of activities on the sales floor to identify and address potential loss prevention issues
  • Ensure customers follow store policies by asking them to leave large bags or backpacks at the counter
  • Provide assistance to customers by answering questions and directing them to desired areas of the store
  • Collaborate with store staff to address any loss prevention concerns and report incidents to the management team
  • Maintain a presence at the store entrance to deter theft and promote a secure shopping environment
  • Demonstrate excellent people skills and provide exceptional customer service to enhance the shopping experience
  • Stay informed about and implement best practices for loss prevention
  • Adhere to safety procedures and guidelines to ensure a safe environment for customers and staff
  • Fulfill other duties as assigned by the leadership team
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