Greeter, Part Time

Bass Pro Shops • Christiana, DE

1d • Onsite

About The Position

The Greeter performs various Customer Service activities, including greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, and distributing promotional materials. Greeters are expected to be friendly and outgoing, providing an exceptional customer service experience to ensure customers feel welcomed and appreciated. They also support front-end tasks and business needs.

Requirements

• High School Diploma or Equivalent
• Excellent organization skills and attention to details.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsibilities

• Greets all customers as they enter the store in a friendly and outgoing manner.
• Actively promoting programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup.
• Modeling our brand standard for customer service by presenting a professional image by adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela’s, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body language.
• Checks in all customers’ merchandise for return.
• Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
• Remains aware of all “Special events” in the store and informs customers of details of events, sales, or promotions.
• Provides customers with promotional materials to support special events.
• Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters.
• Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP.
• Performs all other duties as assigned.

Benefits

• Discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED