Greeter- Dulles Airport

Enterprise Holdings

21h•$19•Onsite

About The Position

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. This position pays $18.50 / hour and is located at The Dulles Airport (IAD)- 23430 Autopilot Dr, Dulles, VA 20166 We offer: Paid time off Employee discount Retirement savings plan Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development

Requirements

Must be at least 18 years old
Must have at least 6 months experience in sales, customer service, leadership or management in the last 6 years
Leadership experience could include experience in organizations, clubs, volunteer work, community service, athletics or military service
Must have a valid driver's license
Must be able to handle physical aspects of this job to include working outside in various temperatures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodation
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI or DWI on driving record in the last 3 years) employment reference, education and social security.
We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

Responsibilities

Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
Welcome members to the facility when they exit the bus or arrive on the lot.
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
Assist members with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Ensure that hangtag information is completed correctly.
Maintain clean low mileage fleet mix requirements.
Maintain Emerald Aisle for cleanliness.
Thank member for their business.
Provide upgraded vehicles on request.
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.