Greeter Marketing In House

Hilton Grand Vacations • Daytona Beach, FL

7d • Onsite

About The Position

Our In House Marketing Greeter/Admin Position interacts directly with guests and owners staying with us and helps with coordinating meetings with our sales and marketing teams. This role also provides administrative support to our marketing team as well.

Requirements

• At least six months of customer service experience
• High School Diploma or GED
• Strong professional verbal, interpersonal, guest relations, and etiquette skills in person
• Ability to work a flexible schedule including evenings, holidays, and weekends.
• Ability to work a full shift walking and standing with or without reasonable accommodation.
• Knowledgeable in Microsoft Word and Excel.

Nice To Haves

• 6 months or more previous experience working in the timeshare industry or hospitality industry.
• Thorough understanding of the area with ability to explain activities, restaurants, and destinations.

Responsibilities

• Engage face-to-face with guests staying at our resort properties to promote opportunities to meet with our marketing team.
• Perform concierge duties such as educating guests about available services, answering the phones, and sharing promotional material.
• Serve as a point of contact for resort guests and visitors to receive information on how to participate in resort promotions while working closely with our resort operations team.
• Administrative responsibilities for our Marketing team as needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED