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The Greeter/Customer Service role at Ritz Plumbing and Heating is focused on providing exceptional customer service and acting as a liaison between the company and its customers. The position requires a customer-oriented individual who can effectively resolve issues, gather feedback, and ensure high levels of customer satisfaction. The ideal candidate will possess strong communication skills and a passion for helping others, while also being able to handle a variety of customer inquiries and complaints with patience and empathy.