Green Hills Sales Associate (M-F 10-5)

Knitwell Group-posted 4 months ago

Part-time • Entry Level

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LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. The position drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.

Embraces our values & sets an example through his/her behaviors
Responsible for compliance with all ANN INC. practices and procedures
Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store’s overall goals
Provides excellent client service by anticipating the client’s needs, exceeding expectations, and adhering to ANN INC. service experience standards
Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients
Addresses client concerns, coming to resolution when possible, and involving management where appropriate
Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional
Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback
Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone
Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
Embraces our values and behaviors and inspires team by leading by example through his/her words and actions
Supports an environment of learning and trust by acting as a positive role model
Completes opening/closing procedures and tasks as directed by Leadership Team with a client focus
Meets merchandise processing standards and maintains an organized and accessible work area
Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets
Maintains a safe work environment and reports any potential hazards to store management
Participates and assists in the preparation for the stores’ inventory
Reports to work as scheduled; records time worked accurately by using ANN INC.’s Time and Attendance system
Follows all ANN INC. operational guidelines, processes, and procedures
Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems
Performs register transactions quickly and efficiently
Is proficient in using Distributed Order Maintenance (DOM’s) and StyleFinder to locate product for clients and processes transactions accurately
Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold
Understands and can clearly articulate the Company’s brand positioning
Participates in and attends Store Meetings
Proactively uses associate education tools to build product and styling knowledge with his/her peers
Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction
Represents the brand by adhering to ANN INC.’s dress code guidelines
Packages and wraps client purchases according to ANN INC. standards

Ability to function as a role model, ensuring that the client remains the top priority
Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.’s guidelines
Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
Ability to handle cash and provide change without error
Remains flexible in scheduling that meets the needs of the business
Ability to lift and carry up to 20 pounds occasionally
Maneuver effectively around sales floor and stock room

Equal Employment Opportunity
Diverse candidates are welcomed
No cost to apply for a job
No charge for equipment, background checks or other expenses in submitting a job application
Interviews conducted in-person or through secure video call

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Green Hills Sales Associate (M-F 10-5)

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