Green CO2 Service Technician

Westair Gases and Equipment, Inc. • National City, CA

1h • Onsite

About The Position

Family-owned and operated since 1970, we are an industry-leading gas distributor founded on unparalleled customer service. Our industrial, medical, food, and specialty gas products support a variety of industries that work daily to improve the world we live in, and our ongoing commitment to serve spans the southwestern United States with 16 locations across California and Arizona. We are currently seeking a skilled and dedicated Service Technician to join our team. The ideal candidate will have a strong background in troubleshooting, repairing, and maintaining various equipment and systems. This position requires excellent communication skills, as well as the ability to work independently and as part of a team.

Requirements

• High school diploma or equivalent
• Minimum of 2 years of experience in a service technician role, preferably in a related industry
• Valid driver’s license with a clean driving record, CDL B, and Hazmat endorsement
• The gas industry and cryogenic cylinder maintenance background and knowledge required
• Strong troubleshooting and problem-solving skills, with the ability to diagnose and repair complex equipment issues, read wire diagrams, and troubleshoot electric circuits
• Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical customers
• Ability to work independently and manage time effectively to meet deadlines and customer expectations
• Valid driver's license and reliable transportation, as some travel to customer sites may be required
• Basic computer skills, including familiarity with Microsoft Office and the ability to learn new software as needed

Nice To Haves

• technical or trade school certification preferred

Responsibilities

• Diagnose and repair equipment malfunctions, including electrical and mechanical systems
• Coordinate and communicate with supervisors and sales on new installations and servicing of other equipment and systems
• Perform routine maintenance on equipment to ensure optimal performance and prevent future issues
• Communicate with customers to provide updates on service progress and address any concerns or questions
• Maintain accurate records of service work performed, including parts used and time spent on each job
• Collaborate with team members to share knowledge and improve overall service quality
• Adhere to all safety guidelines and procedures to ensure a safe working environment for both employees and customers
• Maintain adequate inventory on service vehicles and coordinate the ordering of products with the inventory manager
• Availability to be on-call as needed; shifts and hours may vary to accommodate company needs
• Assist the delivery department when needed. Must be proficient in operating all pumps and equipment on delivery trucks
• Participate in ongoing training and development opportunities to stay current with industry trends and advancements
• Provides support to other Cryogenic technicians as directed by the supervisor
• Perform other duties as required or assigned

Benefits

• Annual performance-based merits
• Comprehensive benefits package: Medical, dental, vision, life and disability insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Voluntary accident coverage, hospitalization plans, Employee Assistance Programs (EAP’s), Wellness platform access
• 401(k) + company match
• 7 company paid holidays
• 3 weeks of paid time off (PTO) earned on an accrual basis
• Professional development opportunities and ongoing training
• Healthy work/life balance and a collaborative and inclusive company culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees