Graves Video Monitoring Specialist
About The Position
At Becklar Video Monitoring, we monitor state-of-the-art video alarms to keep property and people safe. Our Customer Service Video Alarm Operators are our first line of defense to process video alarms in an accurate and timely manner while providing a high level of detail through our ticketing system. What makes us stand out is that at Becklar, We Care F.I.R.S.T. In other words, we care about each of our team members and subscribers, we're Fun, Innovative, we value Relationships, we give great Service, and we work together as a Team to extend Trust to those around us.
Requirements
- 1+ year of customer service experience strongly preferred
- Strong attention to detail is a must
- Must be able to type, write, and speak English
- Must be able to use technology efficiently for an extended amount of time
Nice To Haves
- 1 Year of phone customer service
- Minimum of 16-29 hours per week
- 1 Year of security experience
- Bilingual is a plus
Responsibilities
- Process video alarm signals quickly, accurately and professionally
- Provide a high level of detail through the ticketing process
- Learn and use new software to complete multiple tasks
Benefits
- Fully paid, hands-on training - we'll teach you everything you need to know for the job.
- Starting pay of $17.50 an hour with the ability to grow with us
- Free mental health assistance for you and your family
- Great 401(k) retirement plan with company match
- Competitive tuition reimbursement and continued learning opportunities
- TONS of growth opportunities
- NO SALES or Surveys, just helping people and protecting property!
- A FUN team, company parties, work-life balance, weekly pay days, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
No Education Listed
Number of Employees
251-500 employees
