Graphic Design Manager

FOUR SEASONS MASTERBedford Park, IL
$80,000 - $130,000

About The Position

We are seeking a talented, detail-oriented Graphic Design Manager to lead all graphic design aspects of marketing at Four Seasons. Reporting to the Creative Director, this role is responsible for producing high-quality visual assets across digital, print, and multimedia channels while managing a team of fractional creative specialists and contractors. The ideal candidate brings strong design chops paired with team management experience, thrives in a fast-paced environment with high output demands, and is adept at leveraging AI tools to maximize efficiency and creative capacity. If you are a skilled designer who can lead a distributed creative team, manage numerous competing deadlines, and maintain brand excellence across every touchpoint, we want to hear from you.

Requirements

  • 7–12+ years of graphic design experience with at least 2 years in a management or team lead role; home services, trades, or high-volume consumer services experience is a strong plus.
  • Strong portfolio demonstrating expertise across digital design, print production, and multimedia assets including social media, direct mail, web, and display advertising.
  • Proven experience managing freelancers, fractional creatives, or contractors, including assigning work, providing feedback, and ensuring quality and on-time delivery.
  • Demonstrated ability to manage multiple projects and competing deadlines simultaneously in a fast-paced, high-output environment without sacrificing quality.
  • Strong proficiency with AI-powered design tools (e.g., Midjourney, Adobe Firefly, Canva AI, or similar) and experience integrating AI into day-to-day design workflows.
  • Expert-level skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and proficiency in Figma, Canva, or other modern design platforms.
  • Strong understanding of print production processes, file preparation, color management, and vendor coordination.
  • Excellent communication and collaboration skills; comfortable working cross-functionally with marketing, operations, and external partners.
  • Self-starter mentality with a bias toward action; able to anticipate needs, flag issues early, and keep design projects moving forward without constant oversight.

Nice To Haves

  • home services, trades, or high-volume consumer services experience is a strong plus.
  • Experience with basic motion graphics or video editing (After Effects, Premiere Pro) is a plus.

Responsibilities

  • Lead the day-to-day graphic design function, producing and overseeing visual assets for paid social, digital display, direct mail, print collateral, web, email, OTT, and internal communications.
  • Manage, direct, and quality-check the work of multiple fractional creative specialists and contractors, ensuring all deliverables meet brand standards, creative briefs, and deadlines.
  • Maintain and enforce brand consistency across all visual outputs, serving as the guardian of Four Seasons’ visual identity and design system.
  • Collaborate closely with the Creative Director and broader marketing team to translate campaign strategies and creative concepts into polished, production-ready design assets.
  • Manage the creative production calendar and design workflows, prioritizing and balancing multiple concurrent projects and competing deadlines across channels.
  • Leverage AI-powered design tools (e.g., Adobe Firefly, Midjourney, Canva AI, or similar) to accelerate production timelines, generate concepts, and expand the team’s output capacity.
  • Prepare final files for production and delivery across all media types, ensuring correct specs, formats, and quality for print vendors, media partners, and digital platforms.
  • Coordinate with external vendors, print houses, and production partners to ensure accurate and on-time delivery of physical and digital creative assets.
  • Support TV commercial and video production with motion graphics, title cards, lower thirds, and other design elements as needed.
  • Identify and implement process improvements to increase the efficiency, speed, and quality of the design production pipeline.
  • Stay current on design trends, tools, and best practices, especially AI-driven creative technologies, to keep the team’s output fresh, competitive, and efficient.
  • Contribute to internal communications and employer branding projects, including employee-facing campaigns and event materials.
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