Graduate Sales Academy Associate

Lennox International • Des Moines, IA

75d

About The Position

Responsible for classroom participation and sales activities in retail, inside sales and outside sales environments. Under close supervision, analyzes clients needs and assists in different phases of the sales process. Responsible ensuring proper stocking of Lennox products. Assists in unloading products and deliveries. Effectively communicates features, benefits, and warranty policy information to customers. Ensures warranties are properly taken care of in a timely manner. Follows and adheres to all safety, health and security and environmental standards. Will perform as Store Manager when needed, including scheduling, ordering and open/close procedures. Generates leads for outside sales staff, proactively sell in support of company promotions. Responds to and investigate customer inquiries, concerns, and issues via phone, fax, and mail. Under direct supervision, sells products, services, supplies to selected customers in a designated market area or accounts via inbound or outbound telephone contacts. Participates in outside sales appointments and other sales training. Participates in and successfully completes all graduate sales academy training program requirements.

Requirements

• Bachelor Degree required.
• Prior sales, customer service, retail or cashier experience preferred.
• Strong abilities with building relationships, listening, persuading, negotiating and managing time.
• Some knowledge of principles and methods for showing, promoting, and selling products or services.
• Knowledge of marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Understanding of customer service principles and processes.
• Effective at written and verbal communication.
• Basic user knowledge of Microsoft Office and Customer Relationship Management software.
• Must be able to lift up to 50 lbs.

Responsibilities

• Responsible for classroom participation and sales activities in retail, inside sales and outside sales environments.
• Analyzes clients needs and assists in different phases of the sales process.
• Ensures proper stocking of Lennox products.
• Assists in unloading products and deliveries.
• Effectively communicates features, benefits, and warranty policy information to customers.
• Ensures warranties are properly taken care of in a timely manner.
• Follows and adheres to all safety, health and security and environmental standards.
• Performs as Store Manager when needed, including scheduling, ordering and open/close procedures.
• Generates leads for outside sales staff, proactively sells in support of company promotions.
• Responds to and investigates customer inquiries, concerns, and issues via phone, fax, and mail.
• Sells products, services, supplies to selected customers in a designated market area or accounts via inbound or outbound telephone contacts.
• Participates in outside sales appointments and other sales training.
• Completes all graduate sales academy training program requirements.

What This Job Offers

• Industry: Machinery Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees