Graduate Research Lab, Student Worker

Maryland Institute College of Art • Baltimore, MD

239d

About The Position

Welcome to the official site for employment opportunities at MICA. At MICA, we value diversity and empower our employees to use their talent in a variety of ways. We are pleased that you are interested in career opportunities offered at MICA. The position requires a 5 hours per week commitment with the potential for evening and weekend availability. The role involves providing support and customer service for the Graduate Research Lab's Print Lab, Computer Lab, and Checkout desk.

Requirements

• High school diploma or equivalent
• Must have general computer skills
• Must have some AV knowledge
• Must be able to solve technical problems quickly
• Solid communication skills
• Ability to maintain a pleasant demeanor and work with a diverse population
• Ability to multi-task

Nice To Haves

• Prior customer service experience
• Experience with large-format printing and color management
• Experience with a wide variety of photographic, video, sound, AV, and Computer equipment
• Experience with a wide variety of photographic, video, audio, scanning, and 3D software

Responsibilities

• Serve as the first point of contact for students using the Grad Lab
• Manage equipment checkouts and returns
• Perform minor equipment maintenance
• Test and clean checkout equipment
• Manage large format and laser print jobs
• Perform minor printer maintenance
• Test and clean printers
• Answer telephone and email inquiries and provide information as needed
• Answer and assist with student inquiries
• Perform general cleaning of the lab
• Perform other related duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED