Graduate Associate – Content Production

Omnicom ProductionNew York, NY
10h$25 - $25

About The Position

We design, implement and optimize breakthrough content production models, delivering simplicity, efficiencies, and the connectivity and consistency of content that powers brand growth Our flexible models combine content experience, production solutions, and global delivery. We bring ideas to life in all mediums, all channels and all stages of the production process. We multiply and lead with innovative technologies including real-time 3D, virtual production, automation and generative content. Born from the leading creative and media agencies and engineered for a data-driven world, we provide scaled content solutions, industry-leading content development, production excellence and unmatched global delivery capabilities. You won’t find a more diverse set of clients or projects. We work in every medium in every market. You’ll deepen your expertise while stretching in new directions—with support. We believe building a community that fosters growth, belonging, and connection is as rewarding as the work itself. Come for the work. Stay for the people. We’re seeking a Graduate Associate – Content Production to support the creation of tutorial-style content for a major telecommunications client. This entry-level freelance role involves updating existing instructional content, editing screenshots, and coordinating production tasks in collaboration with a senior producer and other team members. This is a great opportunity for someone looking to gain hands-on experience in digital content production within a fast-paced, collaborative environment.

Requirements

  • 0–2 years of experience in digital content production, communications, or a related field.
  • Associate or Bachelor’s degree in Communications, Digital Media, or a related field preferred.
  • Strong attention to detail and ability to follow structured content and visual guidelines.
  • Familiarity with HTML and content management systems (CMS) is a plus.
  • Basic proficiency in Adobe Creative Cloud (Photoshop, Premiere Pro, After Effects).
  • Comfortable working with a variety of devices and operating systems.
  • Highly organized, collaborative, and eager to learn.

Nice To Haves

  • Experience working with consumer tech or telecommunications content.
  • Familiarity with accessibility standards and inclusive content practices.
  • Prior experience in a digital agency or production environment.

Responsibilities

  • Assist in updating and formatting user-facing instructional content for devices and services (e.g., phones, tablets, Wi-Fi devices).
  • Edit and assemble still images (screenshots) using templates and visual standards (e.g., device shells, notification bars, arrows).
  • Prepare content packages for internal review, ensuring accuracy and consistency.
  • Support 1–2 device projects per month, working alongside another team member within a structured 5-week production cycle.
  • Coordinate tasks and timelines using Workfront and other project management tools.
  • Manage digital assets using internal systems (e.g., naming conventions, archiving, uploading/downloading).
  • Maintain production databases and assist with vendor/talent documentation as needed.
  • Exhibit exceptional judgment and confidentiality when handling pre-release devices and sensitive information, in line with NDA requirements.
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