Graduate Admissions Counselor

The University of Oklahoma•Norman, OK

39d

About The Position

The Graduate Admissions Counselor plays a pivotal role in the graduate admissions process at the University of Oklahoma (OU), serving all campuses including Norman, Tulsa, and OU Online. This position is responsible for reviewing graduate applications, making admissions decisions, managing communication with prospective students and academic units, and ensuring compliance with institutional and state regulations. This position supports both domestic and international applicants and serves as a key liaison between the Graduate College and academic departments.

Requirements

Bachelor's degree, AND: 12 months of related experience.
Equivalency/Substitution: Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 60 months of related experience.
Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, One Note, and PowerPoint.
Proficiency with virtual meeting software such Zoom, Microsoft Teams, or Slack.
Excellent communication, organizational, and interpersonal skills.
Attention to detail and a commitment to confidentiality and data integrity.

Nice To Haves

At least 12 months of experience working in a higher education setting, preferably in an admissions or student services role
Familiarity with international credential evaluation and graduate transfer credit practices is strongly preferred.
Experience with CRM systems, preferably Slate.

Responsibilities

Review and evaluate graduate applications for assigned programs across OU Norman, OU Tulsa, and OU Online.
Assess applicant qualifications, refer eligible candidates to academic units for departmental recommendations, and finalize admissions decisions.
Ensure that all decisions adhere to Graduate College policies, University standards, and Oklahoma State Regents for Higher Education regulations.
Manage application workloads to ensure timely processing and communication.
Build and maintain strong, collaborative relationships with designated academic units.
Support departments in implementing admission criteria aligned with Graduate College policies.
Communicate application requirements, deadlines, and procedures to departments and applicants.
Provide guidance on admission policies and offer technical support and training related to the Slate CRM system.
Use Slate CRM to process applications, track credentials, monitor applicant statuses, and facilitate efficient communication with applicants and academic units.
Ensure data accuracy and support system improvements as needed.
Evaluate international academic credentials using recognized tools such as AACRAO EDGE and the World Higher Education Database (WHED).
Assess international degree equivalency and verify accreditation of issuing institutions.
Ensure consistent and fair evaluation practices to support academic decision-making.
Evaluate foreign transcripts and convert international GPAS to the U.S. 4.0 grading scale in accordance with institutional guidelines.
Provide support to prospective students navigating the graduate admissions process.
Offer clear and timely information regarding deadlines, required documents, and decision timelines.
Refer students to appropriate graduate programs and ensure follow-up to address outstanding questions or concerns.
Collaborate with academic departments and the Graduate Degree Management Specialist to evaluate and post eligible graduate transfer credits.
Confirm that transfer credits meet graduate-level standards and minimum grade requirements.
Assess international transfer coursework for grade and credit hour equivalencies.