Government Travel Consultant

Seneca Holdings • Biloxi, MS

9d • Onsite

About The Position

CI Azumano is seeking a Government Travel Consultant to support our military customer. This is an on-site position at Keesler AFB in Biloxi, MS. The Government Travel Consultant provides professional travel service assistance to specific federal government agencies, as prescribed in active service contracts. Roles and Responsibilities include, but are not limited to: Secure air, car and hotel accommodations for contracted government agencies. Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured. Ensure all queues are maintained throughout the day. Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification. Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel. Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies. Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency

Requirements

• High School Diploma or GED
• Travel industry experience
• Proactive approach to systems and processes.
• Working knowledge of WorldSpan and SABRE GDS
• Written and verbal communication skills
• Customer service skills
• Positive attitude

Responsibilities

• Secure air, car and hotel accommodations for contracted government agencies.
• Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured.
• Ensure all queues are maintained throughout the day.
• Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification.
• Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel.
• Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies.
• Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees