Government Travel Consultant

Seneca Holdings•San Antonio, TX

19h•Onsite

About The Position

CI Azumano Travel is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking a Government Travel Consultant to support our military customer. This is an on-site position at Ft Sam Houston in San Antonio, TX. The Government Travel Consultant provides professional travel service assistance to specific federal government agencies, as prescribed in active service contracts.

Requirements

High School Diploma or GED
Travel industry experience
Proactive approach to systems and processes.
Working knowledge of WorldSpan and SABRE GDS
Written and verbal communication skills
Customer service skills
Positive attitude

Responsibilities

Secure air, car and hotel accommodations for contracted government agencies.
Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured.
Ensure all queues are maintained throughout the day.
Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification.
Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel.
Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies.
Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency