Government Training Coordinator (Remote USA)

RELX•Boca Raton, FL

2d•Remote

About The Position

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement in driving insights from complex data sets, improving operational efficiency, increasing program integrity, discovering and recovering revenue, and making timely, informed decisions to enhance investigations. The Training Coordinator is responsible for the end-to-end coordination, administration, and operational execution of instructor-led, hosted, and eLearning training programs for government and law enforcement customers. This role serves as a central point of coordination across customers, instructors, sales, marketing, finance, and internal technology teams to ensure training programs are delivered accurately, efficiently, and at a high level of quality. The Training Coordinator manages class scheduling, registrations, rosters, payments, communications, learning access, and post-class activities, while also supporting certification programs, training-related assets, and customer inquiries. This position requires strong organizational skills, attention to detail, cross-functional communication, and the ability to manage multiple concurrent workflows. This is a remote role, candidate can be located nationwide in the US.

Requirements

Demonstrated ability to manage multiple tasks, workflows, and priorities in a fast-paced environment.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to work cross-functionally with internal teams and external customers.
Experience coordinating events, training programs, or operational processes is preferred.
Comfort working with spreadsheets, tracking tools, registration systems, and learning platforms.
Bachelor’s degree preferred but not required, or equivalent professional experience 2-4 years.
US Citizenship required for this particular role.
Physical and/or logical access to criminal justice information is an essential function of this role. The successful candidate will be required to pass both the standard company background check for all employees and an enhanced criminal background check conducted by the Company’s state and local law enforcement partners conducted in compliance with the FBI’s Criminal Justice Information System (“CJIS”) security policy. Employees in this role may also be subject to ongoing criminal background checks as required by the Company’s state and local law enforcement partners. Candidates and/or employees who are not certified by state and local law enforcement to access criminal justice information will not be able to perform the essential functions of this role. Employees who subsequently fail to obtain or maintain CJIS compliance may be reassigned or terminated.

Nice To Haves

Experience supporting government or law enforcement customers is a plus.

Responsibilities

Acts as a primary point of contact for customers regarding training inquiries, registrations, hosting opportunities, and logistics.
Provides timely responses to customer questions related to training schedules, rosters, payments, credits, scanners, and learning access.
Coordinates instructor-led and hosted training classes, including identifying demand, determining locations, and aligning with hosting agencies.
Manages class scheduling calendars and maintains accurate records across tracking tools and systems.
Coordinates with sales teams to promote training opportunities within assigned regions.
Oversees registration processes for instructor-led and eLearning training, ensuring accurate collection of attendee information.
Maintains and updates class rosters across tracking tools, monitoring capacity, attendance, and changes.
Tracks payments, credits, and outstanding balances, ensuring accuracy across systems and reports.
Collaborates with marketing teams to advertise training offerings through approved channels.
Ensures training banners, listings, and promotional assets are current and accurately reflect available classes.
Supports regional and national promotion efforts by coordinating information flow between marketing, sales, and instructors.
Prepares training materials, certificates, name tents, and supplies prior to class delivery.
Coordinates with instructors to ensure materials, equipment, and logistics are in place before travel or class start dates.
Tracks training supplies and works with vendors to order materials as needed.
Supports proprietary certification and SME programs by coordinating attendance tracking, workflows, and documentation.
Maintains accurate training data across spreadsheets, Smartsheets, and internal systems.
Tracks class attendance, payments, credits, revenue, and outstanding balances.