Government Settlements Operations Supervisor

Broadridge • Newark, NJ

7d • $80,000 - $90,000

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking an enthusiastic Government Settlements operations Supervisor to join our team. The Fed Settlements Supervisory role develops, implements, and evaluates processes to ensure business objectives and cost requirements are met. The role monitors and assesses productivity and service delivery to achieve planned ROI. It also works with software and internet-based applications, addressing performance issues, system maintenance, resource utilization, and service and support platforms.

Requirements

• 7+ years of experience with a bachelor's degree/equivalent experience
• A self-starter with keen attention to detail
• Ability to work under tight deadlines and multi-task
• Quick-learner that can adapt to a growing business
• Ability to maintain positive relationships with clients and internal associates alike
• Excellent verbal and written presentation skills
• Proven knowledge of Fed settled operations products and processes
• Strong customer service orientation & strong prioritization and interpersonal skills

Nice To Haves

• Series 99 preferred
• Impact/BONY BDC/FICC RTTM/BONY AccessEdge experience a significant plus

Responsibilities

• Provide outsourced operational/transactional business process support for clients, ensuring quality service and operational performance within the parameters of both the client needs and contract
• Lead and supervise Fedwire Security Settlement functions and related processes such as Triparty, FICC/GSCC and TMPG for a U.S. team with responsibilities governing our global off-shore resources.
• Oversee associates in the Fedwire Settlements area.
• Identify automation opportunities and make recommendations to implement technical solutions in an efficient manner.
• Accountable for daily operational functions.
• Address daily operational escalations from clients as a result of system or human error and resolve them in a timely manner. Also communicate the issue, solution, and plan of action for future avoidance in a timely manner to both the internal and external parties.
• Mitigate Financial risk and market exposure for clients by proactively addressing unsettled trades with high Mark to Market (MTM) exposure and by monitoring ledger-to-bank reconciliation reports.

Benefits

• Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
• All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.
• Broadridge provides educational opportunities, including formal classes, training programs and events.
• Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees