Government Lockbox Operations Processor (Mon - Fri 4am - 12:30pm)

US Bank • Earth City, MO

372d • $41,600 - $45,760

About The Position

The Government Lockbox Operations Processor at U.S. Bank is responsible for processing and depositing checks and invoices in a fast-paced, production-based environment. This role requires attention to detail, the ability to meet strict deadlines, and involves various operational tasks including data entry, transaction processing, and interaction with internal partners and external vendors. The position is non-customer facing and requires General Agency clearance.

Requirements

• High school diploma or equivalent.
• One to two years of related work experience.
• Thorough knowledge of applicable bank and department policies, procedures, products, and support systems.
• Proven commitment to high quality customer service.
• Ability to work well with external and internal customers.
• Good time management skills to maximize production and execution of tasks in a fast-paced environment.
• Ability to identify, analyze, and resolve exceptions through data interpretation.
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications.
• Effective verbal and written communication skills.

Responsibilities

• Process and deposit checks and invoices received by mail.
• Review checks/invoices for special instructions and determine appropriate handling.
• Execute routine tasks within multiple operational systems.
• Interact with multiple internal partners and external vendors.
• Research exceptions and escalate issues to management as appropriate.
• Recommend and implement processing improvements within production.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 10,001+ employees