Government Consultant

Fiserv

1d•Hybrid

About The Position

As a Government Consultant, you will serve as a trusted advisor to public sector clients by leading delivery execution, managing operational cadence, and driving issue resolution across complex engagements. You will work closely with client stakeholders and cross-functional teams at Fiserv to manage priorities, reduce risk, and deliver consistent outcomes. Your work will strengthen long-term client relationships across federal, state, municipal, nonprofit, higher education, and utility organizations.

Requirements

6+ years of experience in customer-facing consulting, implementation, or delivery roles supporting client relationship management and project execution
6+ years of experience in issue, risk, and dependency management across complex client engagements using documented tracking methods such as RAID logs, action logs, or milestone plans
Experience creating client-facing deliverables and internal reporting using Microsoft Office tools including Word, Excel, Outlook, and OneNote
Experience coordinating work across distributed teams and external stakeholders through recurring status meetings, shared documentation, and follow-through on deliverables
Experience producing executive-ready updates, delivery artifacts, and operational documentation for public sector or regulated client environments
Bachelor's degree or an equivalent combination of education, work, and/or military experience

Nice To Haves

Experience in financial technology or payment processing implementations
Experience supporting federal, state, municipal, nonprofit, higher education, or utility clients
Experience with change management practices in matrixed delivery environments
Familiarity with government procurement, compliance, or reporting requirements

Responsibilities

Serve as a primary point of contact for public sector clients by planning work, aligning priorities, and driving timely execution across active engagements
Lead cross-functional issue resolution by partnering with internal teams and external stakeholders to define problems, evaluate options, and deliver practical solutions
Manage risk, issue, and change activities by maintaining tracking logs, coordinating owners and timelines, and escalating through appropriate channels when needed
Produce and maintain delivery documentation including plans, milestones, dependencies, risk and issue logs, and executive-ready status reporting
Coordinate work across multiple stakeholders by tracking commitments, facilitating follow-up actions, and driving action items to closure
Apply knowledge of Fiserv platforms, products, systems, and operational processes to support quality, compliance, and client delivery outcomes

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.