Government Banking Relationship Officer

River Run Services • Haverhill, MA

2d

About The Position

River Run is a shared services organization that supports banking affiliates, Newburyport Bank, Pentucket Bank and Rollstone Bank & Trust. The Government Banking Relationship Officer gathers municipal accounts and retains existing and new municipal balances for all banks under River Run and performs numerous tasks and projects necessary for the department to run efficiently while delivering the best possible experience to customers, prospects, and internal partners.

Requirements

• Minimum of associate’s degree or equivalent combination of education and experience.
• Minimum of 5 years of business development experience, preferably in banking or financial services.
• Excellent oral and written communication skills.
• Strong judgment skills.
• Proficient in spreadsheets, word processing, and presentation applications.
• Ability to use office equipment such as laptop, desktop, copier, and telephone.
• Ability to travel a minimum of three days per week to customers and prospects and to attend meetings and conferences.

Responsibilities

• Meets or exceeds municipal deposit goals and new municipal relationship goals.
• Collaborates with internal departments to ensure smooth onboarding of new municipal and customers and to provide a high-level of customer service.
• Partners with internal departments for joint calls with customers and prospects, as appropriate, to deepen relationships cross-sell, and provide a united, team front to customers and prospects.
• Retains existing municipal balances and relationships.
• Attends industry-specific training and webinars to stay current on issues facing municipalities.
• Demonstrates and understanding of State Law related to banking relationships with municipalities.
• Creates and implements a business development plan focused on Treasurers and other government officials with the goal of obtaining and retaining deposits and other business as appropriate.
• Makes recommendations for products and services the Bank can profitably offer to State and Municipal government agencies.
• Utilizes time efficiently to complete administrative functions including addressing customer-related follow ups and servicing needs, updating/completing internal reporting, compiling call/visit report of customer/prospect contact, compiling expense reporting and performing other department tasks and projects, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees