Gourmet Coffee Attendant Barista

Marriott•Newport Beach, CA

7h•Onsite

About The Position

This position is for a Gourmet Coffee Attendant Barista at St. Regis Hotels & Resorts, part of Marriott International. The role involves a wide range of duties from completing opening and closing procedures, setting up and maintaining work areas, to preparing food and coffee beverages and handling cash transactions using a register and MICROS system. Key responsibilities include ensuring the cleanliness of the work environment, managing cash banks, and adhering to all company safety and security policies and procedures. The attendant is expected to provide exceptional guest service, including welcoming and acknowledging guests, anticipating their needs, assisting individuals with disabilities, and maintaining a professional demeanor. The role also requires physical stamina, including standing for extended periods, lifting objects up to 25 pounds, and performing various movements like bending, twisting, and reaching. Marriott International emphasizes its commitment to being an equal opportunity employer, valuing diversity, and fostering an inclusive environment where unique backgrounds are celebrated.

Requirements

High school diploma or G.E.D. equivalent.

Responsibilities

Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Set up, stock, and maintain work areas.
Input orders into cash register system and collect payment from customer.
Take orders, record in MICROS system and prepare food and coffee beverages.
Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times.
Bus coffee cart areas and tables.
Clean dishes, utensils, work areas, tables and equipment throughout the day.
Obtain change required for expected business level.
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Follow all company and safety and security policies and procedures.
Report accidents, injuries, and unsafe work conditions to manager.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats (e.g., small print).
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces.
Move up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.