Google Cloud Engineer, CES- CCAI

ConEdison•New York, NY

13h

About The Position

Join our IT team, advance your career, and seize the opportunity as a Digital Employee Experience Google CES Engineer. We foster a culture of knowledge sharing and actively seek innovative thinkers who aim to shape the future. In this role, you will gain valuable experience into our business operations and have the opportunity to be an integral part of something big!The Google Engineer for Customer Engagement Suite (CES) is a visionary and hands-on technical leader responsible for designing, implementing, and optimizing enterprise-scale solutions using Google's Contact Center as a Service (CCaaS) and Contact Center Artificial Intelligence (CCAI) platforms. This individual will define technical standards, ensure architectural integrity, and guide customers through their digital transformation journeys, leveraging the latest advancements in Google Cloud technologies.

Responsibilities

designing, implementing, and optimizing enterprise-scale solutions using Google's Contact Center as a Service (CCaaS) and Contact Center Artificial Intelligence (CCAI) platforms.
define technical standards
ensure architectural integrity
guide customers through their digital transformation journeys, leveraging the latest advancements in Google Cloud technologies.

Benefits

Rich medical & pharmacy benefits, including vision benefits
Dental benefits
Health Savings Accounts
Health Care and Dependent Care Flexible Spending Accounts
401(k) with robust matching
Employer paid Pension Plan
Employee Stock Purchase Plan with a generous matching contribution
State of the art Employee Assistance Program
Paid Parental Leave
Generous paid time off plus paid holidays
Family support: emergency backup child, & elder care assistance
Social responsibility and volunteer opportunities
Employee discount program
Commuter Benefits
Culture of growth and learning: career development; tuition reimbursement; recognition program
Life and Long-Term Disability Benefits