Golf Shop Supervisor - Full Time

Trump Miami Resort Management LLC

8h

About The Position

As a Golf Service Supervisor you will ensure that each golf guest is provided a warm welcome and sense of genuine care when entering the golf services area just beyond the Blue Monster Shop lawn. You will ensure that each golf guest is fully aware of the golf sequence of service and provide any number of services to assist them along in the process.

Requirements

• PGA Apprentice Level 1, 2, or 3. Level 2 or higher preferred.
• Must have at least 4 years’ experience in the golf business.
• Previous experience working in a golf environment.
• All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

Responsibilities

• Supervise, train, and assist all golf outside services and practice facility associates.
• Assist associates with compliance requirements (breaks, time clock punches, uniform standards, resort policies, etc.)
• Supervise and assist with guest service problems providing resolution.
• Supervise and assist with daily golf bag check-ins and check-outs.
• Supervise and assist with all daily golf bag movement tasks.
• Responsible for all opening and closing golf outside services shift tasks (locks, golf bags, rentals, carts, range, utility vehicles).
• Assist with cleanliness and presentation of work areas.
• Provide daily walk thru audits and evaluations for department to be given to Resort Head Golf Professional.
• Assist with ranger, starter, and practice facility tasks.
• Complete all other assignments as requested by department supervisors or manager.
• Responsible for complying with all spirit to serve basics and for providing leadership to all associates while implementing these basics.
• Responsible for complying with all department objectives and for providing leadership to all associates while implementing these objectives.
• Maintain cleanliness of the surrounding area to include the Blue Monster shop lawn, main road, flower beds, and perimeter area of golf service area.
• Contact necessary departments via radio with any guest concerns or challenges to ensure immediate guest recovery and problem resolution.
• Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed