Golf Shop Sales Clerk Attendant I (Casual)

The Westin Hapuna Beach ResortWaimea, HI
19dOnsite

About The Position

Greet and service customers; sell and wrap merchandise, prepare sales slips. Collect payment for golf and merchandise. Make change or process credit card or room charge; uses point of sales system and is responsible for a cash bank. Follow cash handling procedures. Make suggestions in selling and explain the use of merchandise in the shop. Keep shop clean and orderly. Restock merchandise and prepare special items for sales. Answer and handle phone calls; book and confirm tee times. Assist in receiving merchandise and maintain accurate inventory of all items. Open and close shop and perform routine clerical work. Perform all other routine duties and related work as required. Essential Duties: Greet and welcome customers upon entering the shop adhering to service standards. Offer assistance to guests with purchases and tee times. Book tee times, lessons and clinics. Open shop and close and secure shop at the end of the day. Process merchandise sold and golf fees using the resort’s POS system, following policy and procedures. Wrap merchandise sold and also process for mailing if necessary. Responsible for cash bank, make change and process credit card and room charges; complete required reports. Stock merchandise on shop shelves; attractively display merchandise. Keep shop clean and orderly. Answer the telephone; answer questions regarding the golf course, rates and facilities. Does inventory of shop merchandise. Perform other related duties as assigned or required. Other Duties: Upsell merchandise and promote other resort facilities including restaurants. Perform clerical duties as needed. Assist other position in the department.

Requirements

  • Must be pleasant, smiling and friendly
  • Able to multi-task
  • Must be able to perform general cashiering duties
  • Must be able to read labels and prices on merchandise; names for tee times
  • Yellow Card as needed for specific outlets. Acquire within 30 days from hire

Nice To Haves

  • Knowledgeable on the game of golf and resort courses, preferred

Responsibilities

  • Greet and service customers
  • Sell and wrap merchandise
  • Prepare sales slips
  • Collect payment for golf and merchandise
  • Make change or process credit card or room charge
  • Use point of sales system
  • Follow cash handling procedures
  • Make suggestions in selling
  • Explain the use of merchandise
  • Keep shop clean and orderly
  • Restock merchandise
  • Prepare special items for sales
  • Answer and handle phone calls
  • Book and confirm tee times
  • Assist in receiving merchandise
  • Maintain accurate inventory of all items
  • Open and close shop
  • Perform routine clerical work
  • Upsell merchandise
  • Promote other resort facilities including restaurants
  • Assist other positions in the department
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