Golf Shop Manager

BallenIsles Country ClubVolcano, HI
$48,000 - $52,000

About The Position

The Golf Shop Manager will offer friendly and expedient service to the property’s members & guests and assist the golf professional staff in golf shop operations, merchandise sales and other golf-related activities.

Requirements

  • Must have a friendly and positive personality.
  • Must have strong communication and interpersonal skills.
  • Must have basic computer skills.
  • Must be dependable and have a strong work ethic.
  • Must have or be able to obtain Blue card from HI liquor control.

Nice To Haves

  • Knowledge about the game of golf preferred.

Responsibilities

  • Receives shipments, prepares merchandise, and receives merchandise into inventory through the POS system.
  • Presents merchandise in attractive displays, changes/updates displays on a regular basis. Ensures a fresh look is maintained in the shop.
  • Extracts EOM reporting from POS/Inventory system.
  • Populates Open to Buy plan with EOM information for Sales, COS and Inventory levels.
  • Processes receiving documents for accounts payable.
  • Leads/Assists in monthly/quarterly inventory in retail shops.
  • Maintains receiving log to cross-check with general ledger monthly.
  • Maintains sufficient stock levels and assists in ordering merchandise for retail shop. Places special orders for members and guests.
  • Ensure stockrooms are kept organized so that items are easy to locate.
  • Sells and maintains retail shop merchandise while providing guest service.
  • Performs opening and closing procedures for the shop or store.
  • Responsible for accountability of all sales and money transactions made.
  • Collects applicable fees from patrons as they arrive.
  • Makes reservations (tee-times, classes, etc.) and assists customers on the phone.
  • Assists with general cleaning of the shop or store.
  • May work with guest services and player assistants to facilitate orderly start and play on the golf course.
  • Assists with Tee sheet management.
  • Assists with Events and Marketing.
  • Assists in scheduling and training of shop staff.
  • Processes return authorizations.
  • Maintains Rental Club inventory and processes RA’s
  • Organizes and Maintains Lost & Found.
  • Incorporates safe work practices in job performance.
  • Regular and reliable attendance.
  • Performs other duties as required.
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