Golf Shop Clerk

Biltmore Hotel Golf Management LLC • Coral Gables, FL

193d

About The Position

The Golf Shop Clerk assists the Head Golf Professional and assistant professionals in their daily procedure. Areas included are the golf shop merchandise; POS, Golf course play, Driving Range, Cart storage. Guest Service is a priority. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S).

Requirements

• High School Diploma is required. Bachelor’s degree preferred. PGA apprenticeship preferred.
• Minimum one year guest service experience preferred.
• Must be able to speak, read, write and understand the English language.
• Compute accurate mathematical calculations.
• Provide legible communication and directions.
• Perform job functions with attention to detail, speed and accuracy.
• Prioritize and organize.
• Think clearly, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent resort data.
• Use a computer keyboard and possess basic typing skills.
• Possess moderate to advanced computer skills.
• Work in a dynamic and constantly changing environment.
• Adept to multitasking.

Responsibilities

• Check in golfers in a manner consistent with hotel standards.
• Monitor Merchandising/Sales, the inventory, promoting product, and customer assistance.
• Monitor golf course activity. Includes play, range, and employee functionality.
• Guest Service related responsibility: Must be able to provide and support an environment consistent with the image, ideals, and goals of the operation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees